Ah, the Cleveland Arms – it's one of those pubs that really pulls you in with its welcoming vibe, isn't it? From the moment you step through the door, you're greeted by staff who are proper professionals, always friendly and helpful, making it feel like you're catching up with old mates. The food's a real highlight; their sizzling skillets and burgers are spot on, and with fair prices and options for everyone, including veggies, it's hard not to leave satisfied. Plus, it's brilliant for a laugh – think multiple TVs for all the sports action, pool tables, and a jukebox that keeps things lively. They're even involved in the local community, supporting charities and such, which gives it that extra feel-good factor. But, let's be straight, there was that one review where things went south with some staff rudeness and what sounded like unfair treatment, which is a bit of a downer and something we'd all hope gets sorted. And on busier nights, it can get a tad crowded, so if you're in the mood for a relaxed pint, timing your visit right might be key. All in all, it's a solid spot for a great night out, as long as you go in with your eyes open.