The Phoenix in Westminster

We were a group of seven — my family of four and our dear friends from the UK — and we visited The Phoenix Pub after a lovely walk from Buckingham Palace. My friend’s husband had done his research and found this pub based on stellar Google reviews, especially for their fish and chips. It was also my first ever pub experience, so my friend was especially excited to share that moment with me. At first, we picked a cozy corner table downstairs since it was easier to manage with three little ones. But while my friend and husband went to find the restrooms, they discovered a whole upper level with much more open space and even some patio seating. So we moved upstairs and gave the kids their own table while the adults enjoyed a separate one nearby — it gave us all a little breathing room and a chance to relax and chat. The bartenders were extremely kind and welcoming. We placed our orders at the bar, and everything was brought to our table shortly after. I went up to pay — again — but my generous and clever friend had already told them she was covering it. The bartender smiled and walked over with the card reader to *her* instead of me. This has now become a bit of a theme on this trip — she’s incredibly kind and simply would not let us pay. For the kids, we ordered three portions of fish and chips. My friend’s husband went for the Sunday roast beef, and my friend and I both got the fish and chips as well. When my friend mentioned her severe shellfish allergy, the bartender was so considerate — he made sure her meal would be prepared in separate oil. She told me later how rare it is to find a place that goes to that level of care, and how much she appreciated being able to enjoy fish and chips without worry. My husband wasn’t feeling great, so he just had a few bites from my plate. My older daughter, on the other hand, was loving it — she kept coming over and taking bites of fish from mine too, even though she had her own. That’s how good it was. The roast was hearty and well-enjoyed by my friend’s husband, and the fish and chips were crispy, flavorful, and comforting — everything I imagined a real pub meal would be. But beyond the food, it was the atmosphere and the exceptional service that really stood out. The Phoenix Pub gave us such a warm, memorable experience. The staff were thoughtful, the food was excellent, and the company made it all even more special. I'm so glad this was my first pub — I’ll remember it fondly.

Lovely pub with a great selection of inspired shareable snacks and traditional food. Loved the Pimm’s Fizz. Friendly bar service and outdoor terrace seating in nice weather. A short stroll from Buckingham Palace or Victoria Station.

The fish and chips were perfectly crispy and flavorful—some of the best I've had in a long time. The beer selection was impressive, and the one I chose paired beautifully with the meal. What really made the visit exceptional was the service. Our waiter, Marius, was phenomenal—attentive, friendly, and made us feel genuinely welcome. Highly recommend this place if you're looking for great food and outstanding service!

We went there for lunch after our Buckingham palace tour. We ordered fish & chips and sausage and loved the foods and vibe of the cafe. It was a calssic pub, the staff friendly and welcoming. Highly recommend for a nice lunch and have a break if you are around this area.

A very nice British pop food. We tried the fish and chips and sausage dish was nice. The atmosphere was so nice, cozy and well designed. If you visiting in winter, wear a warm coat before heading to toilets upstairs.