About This Pub
Ah, The New Banktop – it's one of those pubs that really captures the heart of a good old British local, you know? From what I've gathered chatting about it, the staff are often spot-on, making you feel like part of the gang with their warm welcomes and attentive service. I love how it's newly refurbished and family-run, giving it that homely charm that's perfect for sinking into a comfy spot with a pint. The atmosphere shines during events, like when they've got a singer belting out tunes that get the whole place buzzing – sounds like a proper laugh on bank holidays! But, let's be honest, it's not all roses; there've been a few tales of inconsistent service where some bar staff have made people feel uneasy, and even the manager stepping in a bit too harshly has left a sour taste for a couple of visitors. Still, with an overall rating hovering around 4.2, it's clear the good days outweigh the bad for most. If you're popping in, I'd say go for it on a busier night to catch that lively side, but keep in mind it might be quieter mid-week, so it's all about picking the right time for a balanced experience.
Pros and Cons
Pros
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The staff are incredibly friendly and welcoming, making you feel right at home as soon as you walk in.
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It's got that classic local pub vibe, where the barman might even remember your round – always a nice touch!
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Newly refurbished and family-owned, giving it a fresh, cosy feel that's perfect for a relaxed evening.
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The atmosphere can be brilliant, especially during events or bank holidays, with great entertainment like singers getting everyone involved.
Cons
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Service can be inconsistent, with some staff making folks feel uncomfortable on certain nights, which puts a damper on things.
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There have been reports of the manager being a bit disrespectful in front of everyone, which isn't ideal for a night out.
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It might feel a tad quiet at times, like on a weekday, so if you're after a lively buzz, it could disappoint.
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A few bad experiences have left some visitors feeling let down, despite the generally positive vibes.
Contact Information
8-12 Yarm Rd, Darlington DL1 1XH
+441325261414
Pub
Open Now
Opening Hours
Monday (Today) | 13:00 - 23:30 |
Tuesday | 13:00 - 23:30 |
Wednesday | 13:00 - 23:30 |
Thursday | 13:00 - 23:30 |
Friday | 13:00 - 23:30 |
Saturday | 13:00 - 23:30 |
Sunday | 13:00 - 23:30 |
Recent Reviews
Lovely litttle ‘local’ pub, staff & punters friendly and made us feel very welcome and the barman remembered our round 😬
Really good place to go always friendly. Atmosphere is brilliant. barstaff are always polite and helpful and Mark and Julie are always happy and attentive to all customers. Bank Holiday Monday was fantastic thank you.
I came in multiple days prior and was greeted with great service.
However when I came in tonight (23rd April 9-10pm)
And was served by bar staff who I had not seen or served by before.
I was instantly made to feel uncomfortable by the bar staff especially a brunette lady with glasses who was by far the rudest. Without sounding rude she was a complete as$hole in every way possible. So I will not be returning to the venue.
The regulars in on this particular night also weren’t very welcoming to a new comer.
If you actually want to make a profit and run a successful business you need to be more open minded and welcoming. Instead of relying on the custom of your 9 regulars.
We attended the bank top tonight to see a singer - who was AMAZING! Got the whole crowd going and it was great. The manager was VERY disrespectful telling the singer to leave in front of the whole pub half way through a song and everyone heard. The manager was very patronising towards the singer. The singer was very entertaining and funny! Will NOT be attending again. Very rude staff.
Very friendly, newly refurbished, family owned pub. Very quiet at the time of visit. Granted, we were here on a Tuesday 😆
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