The Firefly Beer Haus in Worcester

A great British Pub! The buzz & atmosphere was one of a true local place to hangout. The decor is very cool. We only had a few things to nibble on which were delish, we’ll be back for a proper burger & meal! Hubby tells me the beer & drink selection is impressive Lots of seating options. Outdoor seating was lovely on this sunny day. Indoor main bar or comfy cozy plush booths in a mezzanine area. Met Matt the owner too, great guy, great publican. Bonus the main guy at the bar was an Aussie! Highly recommend!

Never had food here but have stopped in for drinks quite a few times. They have a wide range of drinks with lots of new things to try. Staff are knowledgeable on the selection. They are very friendly and willing to help. The bar tables are all lit by candles and the outside seating is lovely. We have also been for the comedy night before which was great. Would definitely recommend this place.

Amazing food! Recommend the bean burger highly for vegetarians. Atmosphere is very nice and chilled and the service is very friendly and speedy! Deffo recommend

18 December 2024: 12.05pm. A comedy of errors and poor customer service from the Australian barmaid. Avoid. 1) As a beer lover, I came here specifically to try Murphy's on draught as it's very rare to find this in England. I spoke about how I am excited to try the beer because my Irish friends said its superior to Guinness. I even show a picture of my friend's beer poured in Cork, Ireland with a nice, foamy head in anticipation! Instead, I am served a pint with barely 2mm of head (see picture), and pointed out whether this was meant to look like that, given the remarkable difference in head size. The Australian replied, 'this is how we're taught to pour'. I managed to bite my lip and let me a drawn out 'hmm' - unconvinced that any proprietor of a highly rated craft beer bar would ever serve a stout like the one attached. To sum up, an extremely disappointing customer experience due to the Australian barmaid's dismissive attitude. 2) Complete shift in quality of customer service to a middle-aged couple, in the presence of what I infer to be a manager/owner/senior (who donned a tote bag, a beanie with dangling poms poms and a salt and pepper eard). When the barmaid was serving the couple in his presence, nothing was too much. 'Take as much time as you need'. 'If you would like to try some, I can do that'. I craned my neck in disbelief at the complete change of demeanour and quality of customer service provided. It was as if two different people was serving, when in fact it was just one! Unfortunately, this shows that she IS capable of providing good customer service, but for whatever reason, decided that I was not worthy of the same. I certainly do not recommend anyone to visit this bar and I won't be returning.

Been meaning to eat here for ages. It was fantastic. Thursday nights, it’s £3 pints £8 burgers. Both are incredible. Well kept beer and the burger was superb. Lovely staff and vibe too.