Shrewsbury Arms in Ellesmere Port

A Hidden Gem in Cheshire Nestled in the heart of the Cheshire countryside, you'll discover a tranquil pub that's a true hidden gem. Their pizzas are on par with the best Italian restaurants, and the menu offers a diverse range of amazing food. The staff are consistently attentive and very pleasant, making for a delightful dining experience.

We booked a table for 8 people on a Sunday. On arrival we were shown to our table. No one asked us if we would like any drinks so we ordered directly from the bar. We waited nearly an hour before having to ask a passing waitress if we could order as she had just taken another tables order - they had arrived after us. It was over an hour before our meals came out. Everything was very hot, dry and looked and tasted like it had been sat under a heat lamp for quite a while. One meal was forgotten and we had to ask for this. This arrived looking much fresher than the other meals. We then waited a long time for the table to be cleared and a dessert menu was offered. As this was a special occasion we ordered dessert and waited another half an hour for this to arrive - by this time the pub was nearly empty. The waitress practically threw plate after plate for us to sort out onto the end of the table in front of our 3 year old. We had to ask for cutlery. And again we had to order drinks from the bar - which wasn’t easy as there was no one staffing this area, when someone did come out I just asked for tap water as I thought this would be the quickest option. On leaving and paying for our meal you could see all the staff had left or leaving. We will not be visiting again despite having several nice meals in the past. I have emailed the pub directly as I wanted to give them this feedback however I have not had any response in over a week. I do understand Sundays are a busy day however I would expect to see adequate staffing levels because of this.

It all started so well. But then most of the staff were sent home. So as it became impossible to find anyone at the bar, or anywhere. Most of the customers followed suit and also went home. Our night out with friends. And we were all back in our house by 19:30. The staff can make or ruin a place. Here the staff are good but the management is poor at best. A pub full of customers and the decision is to send the staff home. I am about to answer how much we spent. Bear in mind it would have been a lot more if the staff and atmosphere had have lasted.

Nice fresh beer, poured well which was the main highlight. Its a very well appointed country pub/restaurant more on the food side. Its a clean nodern place with a kids play area outside and some seating there too. Also planty parking. It lacked a little charm and comfort for staying for more than a pint or two. Nice staff there and quick service as kitchen was closed.

Called in after a visit to the Zoo. Food excellent Staff friendly The building was so hot, we were sat in the room with the fire and struggled eating we were that warm. Pork stroganoff and cottage pie excellent choices 👍🏼👍🏼