Always a Pleasant Experience at Opuz
I’m a regular customer at Opuz restaurant and I’m always very satisfied with the quality of the food and the service. The food is always fresh, delicious, and warm. The staff are always polite and welcoming.
Today I went there for lunch and the restaurant was quite busy — all the tables were taken. Despite this, one of the staff members, came to help us. His name was Khalid. He kindly offered us a quiet and family-friendly table.
What stood out to me the most was Khalid’s attitude: very professional, well-prepared, and with a natural way of making customers feel welcome. He is a great example of excellent hospitality.
I highly recommend this restaurant — I’m always pleased with my visits.
This Turkish restaurant is amazing! I’m from the central London which I can tell that it’s impeccable compared to all Turkish London restaurants I’ve ever tried in London. The meat is extremely juicy and palatable, which perfectly suitable for no matter British or Chinese appetite!!! We ordered its just for two and the portion was very impressive. Definitely will try again when backing to Watford!
I've been shopping with my missus in Watford shopping centre and we decided to go for lunch nearby.
We saw some reviews and decided to give it a go.
What can I say?
It was amazing.
The welcome was very kind. The staff were very friendly and making their presence the right way: not too intrusive, not overly absent.
The place looks really good, a very cosy ambience and a nice atmosphere overall, with the right choice of background music.
Now let's get to the actual order:
We had a meze combo and one calamari as starters.
The combo is a must try. The taste of the meze was amazing. Although I would say that the taramasalata in the mix was 'meh', definitely not made in the restaurant.
As main course, I had a mixed grill and my missus had the lamb cutlets. Everything was cooked to excellence and the taste was delicious. A bit of nitpicking now: it was just a little salty for my taste, but right enough to make me order an extra beer, so I'll alow it ;)
The drinks menu is very good and diverse. Plenty options for spirits, wines, cocktails and beers.
The cocktail was served with a cheeky gimmick, thumbs up for that.
The bill was moderate, with the service charge included.
My personal opinion: In general, I don't like when restaurants are automatically including the service charge on the bill, making it mandatory. This should be down to the customer to decide whether the service was worth the extra charge or not.
Yes, in this case the service was excellent, definitely deserves the extra charge, and honestly I would've pay a bit more than that. But please, allow me to make that call, don't impose it :)
The bottom line: we would definitely come back and we highly recommend it.
We visited OPUZ Kitchen to celebrate my brother’s birthday, and I must say, the experience was absolutely fantastic from start to finish. The customer service is genuinely some of the best I’ve encountered – warm, attentive, and truly focused on making our evening memorable. The staff went out of their way to make the birthday celebration feel extra special, and we really appreciated the personal touches.
The food was delicious – full of authentic flavors, beautifully presented, and served promptly. From the starters to the mains, everything tasted fresh and well-seasoned. The ambiance also deserves a mention – it’s stylish yet cozy, making it a perfect setting for both special occasions and casual meals.
That said, I do have a couple of small suggestions for improvement:
• It would be a lovely touch to offer complimentary Turkish tea after meals, as is customary in many similar restaurants. It adds a cultural charm and rounds off the dining experience beautifully.
• The quality of the chips doesn’t quite match the high standard of the rest of the menu or the overall vibe. A slight upgrade here would bring everything in line perfectly.
All in all, OPUZ Kitchen delivers an exceptional dining experience. We’ll definitely be returning – highly recommend for anyone looking for great food, a welcoming atmosphere, and top-notch service. A solid 5/5!
As a customer who keeps coming back.. this time I felt the food quality went bit down from past few visits. Went with friends for my birthday and as always staff is extremely kind and attentive, special shout out for the staff as they sang the birthday song for me so louldly and with full on energy. Loved it. Although I want to add that I was a bit disappointed with the food this time, the on the house pitta is no more the previous freshky baked pittas, the vegetarian grill we ordered was really bland and not cooked properly. Borek and other starters were great but main courses were not as yummy as they used to be.
Thank you.