It’s with a heavy heart that I’m writing this review. I’ve been a loyal customer of The Goffs Oak for many years and it has always held a special place for me—great food, warm service, and a lovely family-friendly atmosphere. Unfortunately, our visit last Sunday was a real disappointment.
The quality of the food has dropped significantly—it was less than mediocre—and the service, which used to be so attentive and welcoming, felt rushed and disengaged. It just wasn’t the same experience we’ve come to know and love.
It seems there may have been a change in management, and sadly, it’s not working. We left feeling deflated, and I honestly don’t think we’ll be visiting as regularly going forward. A real shame, and genuinely sad to see such a brilliant pub lose its spark.
Ella was so helpful and very attentive, without being intrusive. Perfect service, thank you! Lovely food in a cosy atmosphere.
This place is a little expensive, but the food was nice. Free parking, but put your car reg in the reception when you go in. Wish there was more food options on meals, and vegetarian food.
Loved it, first time visiting and I've booked again.
Great food, fab service, lovely staff.
Can't believe I'm having post another poor review after last week's offering in the New Forest.
Popped in for a quick bite to eat, garlic bread pizette, steak and wine pie, scallops and pork belly for the 2 of us.
Decor nice, tables decently spaced 50% full,not noisy so expected a nice experience.
Arrived at 7:20pm quickly seated, drinks ordered, before drinks arrive ordered food.
After 30 mins prompted a waiter to find out what was taking so long, for him not to return.
If I had to guess I'd say he forgot to place our order with the kitchen.
Waited another 10 mins for the garlic bread, to be then told he'd asked for them to prepare the mains!!
A full hour after we ordered, still no food, told them wanted bill for waiter to say they were plating at that moment, had to be prompted to move starter plate after placing the mains on table.
The food was very nice, but again awful service from waiting staff.
Manager offered free dessert, declined, she then returned with bill with 20% off, but what should have been a nice meal and guaranteed return visit was marred by the disinterested staff.
Pity as it only deserves 3/5 at a push.