Foundry Project Manchester

Absolutely Chaotic and Disappointing Experience Our group had a table booked for 6 pm tonight, but unfortunately, our evening was a complete shambles from the moment we arrived. We were running slightly late and tried to call the restaurant beforehand, but no one answered the phone. Upon arrival, it was clear the staff were overwhelmed and disorganised. There seemed to be no clear system in place, and staff members were scarce. We were informed that we had to order our food at the bar, which was inconvenient and not the service we expected. While waiting at the bar for our drinks, the situation worsened. My friend was trying to take advantage of a "two for one" offer. Despite it being only one minute past the advertised end time of the offer, and the fact that we were delayed due to the restaurant's lack of phone answering and the subsequent chaos upon arrival, the staff refused to honour the promotion. This felt incredibly unfair and showed a complete lack of customer consideration. Overall, our experience was incredibly disappointing. The lack of organisation, unavailable staff, and the inflexible and frankly unreasonable handling of the offer left a very sour taste. We will certainly not be returning and would advise others to consider alternative options.

Mat was amazing he was quick and catered to our needs efficiently! Atmosphere wasn’t so great but because it was early and empty but I assume it would be a great time

This was such a great place for a bottomless brunch! It was a very busy Good Friday, but that staff were fab. Chibby was our server, he was so friendly, and accommodating, and most importantly kept our drinks topped up! The food was lovely too. I would definitely return.

Me and a friend came for bottomless brunch. 50 minutes in we hadn’t received our food or drinks, it was busy but obviously this was a little frustrating as brunch is on a timer. Spoke to a member of staff called Taemar.. she basically then gave us the best customer service I’ve ever received! Restarted the brunch timer and made sure we were looked after all night. Genuinely can’t say how lovely she was. Completely turned the night around! I would definitely go there again

Not the best experience in Manchester. As for the food - I had a full English breakfast, it was delicious and really filling, the girl had avocado toast, it was on regular bread and overall it tasted pretty weird. As for the serving - there are a few weird moments: the spoon they served the latte with was completely dirty (as if they mixed it up and brought it unwashed), there were two hairs in the food (one in the latte, the other in the egg with avocado toast), the table was really dirty and sticky (my plate was so stuck to the table that I couldn't move it lol). As for the staff - everyone was really nice and sweet, thank you for everything!