On May 28, 2025, we visited the establishment. The venue was clean and not overcrowded, featuring a central bar and multiple televisions displaying various sporting events, including football and tennis. Ordering options included a mobile application, bar service, and waiter service; we opted for the latter. While the service was attentive, it appeared the server may have been new, requiring us to repeat our order several times. Even when repeated, the order was inaccurate. The food quality was acceptable, except for the buffalo chicken wings, which were significantly undercooked and excessively sauced, rendering them inedible. We chose not to request a replacement. Parking is available in a multi-storey car park. In the shopping centre. Wheelchair-friendly.
Absolutely 10/10 service! From start to finish, Allan went above and beyond — not only did he keep the drinks flowing with perfect pours and great energy, but he also supplied us with darts and made sure the whole experience was top-tier. Friendly, professional, and genuinely added to the vibe of the night. We couldn’t have asked for better – cheers to a legend behind the darts, Allan :)
Great atmosphere for office socials and hanging out with friends! The space is well set up with fun indoor games like table tennis, pool, darts, and even karaoke – perfect for unwinding after work or bonding with teammates. A special shoutout to Shine, who was incredibly friendly and attentive – really added to the experience with excellent service and a warm attitude!
Anusha is an absolute gem at Bat & Ball. As the receptionist, she was warm, welcoming, and made us feel right at home the moment we walked in. She handled everything with professionalism and a smile, ensuring that we got a great table near the game areas.
Her knowledge of the place was impressive—she guided us through the available activities, from table tennis to pool, and even gave us tips on the best times to play when it’s less crowded. Anusha’s friendly demeanor and efficiency added to the overall enjoyable experience. It’s rare to come across someone who combines excellent customer service with such a genuine attitude.
We’ll definitely be back, and a big part of that is because of Anusha’s amazing hospitality!
Such a stunning lowkey place to chill & have a chat.
The staff are so welcoming & friendly which I find very important as a customer.
The drinks & food taste so good I just had to order multiple to try. (my new fav drink I recommend is Paloma!!)
Drinks: skittlebomb, paloma Jägerbomb & lemon drop
Food: Ceaser Salad & chicken burger
The karaoke room was so cool however the songs are quite limited & off beat with the lyrics.
Overall I loved the experience with my friend & will definitely visit again!!