We visited for the first time on Sunday. We did pre book a table just incase. The Sunday lunch is the same as the Toby Carvery layout. The veg was really nice and the roasties were definitely far tastier than the Toby Carvery, which are awful. There was plenty of choice of veg and had 3 lovely meats to pick from. Definitely recommend.
Decided to try this place as family together there was 5 of us. Staff very friendly but unfortunately waiting time for food was pretty bad waited nearly and hour for our 3 sons to get meal for then to be told ours would be a few more minutes .15 minutes later we got ours but lads were finished.Whole point was to go out for meal together it was ridiculous so while we ate ours lads had to sit and wait for us. On a high note food was delicious just a shame our food didn't arrive together
carvery was really tasty but was quite cold when eating it, that was the only downside. staff were friendly & helpful, added bonus how they allow dogs in, my dog got some doggy meat from the carvery, he loved it! Loved the roasties. lovely location, lovely bar!
This is also called The Rattler on maps but is called Platrorm33 with its previous name.
We were visiting the area and needed to find somewhere to eat. We had not eaten there before, so we thought it looked interesting, so we gave it a try. We will not be returning.
We ordered for three people, 2 adults and one child. This cost almost £45. Myself and grandson only had soft drinks.
I will try to give structured feedback, but I feel I should point out some issues that could be rectified to help make it a better place to visit.
The first booth we tried was opposite the bar. It was covered in spilt drink stains, which could be cleaned with a steamer or even a samp cloth and soap. It looked awful, so we moved to another that was clean.
My daughter (adult) ordered at the bar, and the staff were lovely with her. They had a laugh and a joke and made her feel welcome.
We had our drinks and waited for our food. It wasn't too busy, and some people who came in 20 mins after us got their food before us. After this, my daughter asked about our order. They said we were next on the grill, but other orders still came out before ours. In total, we waited about an hour for our food.
We ordered a double bacon cheeseburger, pulled pork wrap and chicken strips with dips.
My grandson liked his chicken strips. He chose this as he didn't like the children's options. My daughter gave him some of her chips to share as this doesn't come with it.
I had the wrap, which came with chips. The chips were OK, just a bit cold. The wrap, I could not finish. It was mostly sauce with a mushy texture. It would have been nicer if it had more of a pulled pork texture as it felt like eating baby food. You barely had to chew.
My daughter could not eat her burger at all. The bacon was with very thick, uncooked fat, which was chewy. The bottom of the bun was soggy and dropped to bits. She took two bites and just couldn't eat it. She said it was of such poor quality meat with an unusual taste and texture. She fe
lt it was lesser quality than a roadside burger van. With this being £11.95 you'd expect much better quality, this is a price you'd pay in an inner city bar and is far lesser the quality. I've added pictures of this to show how awful it was.
Before leaving, I popped to the bathroom, There were no working locks on the two toilets that were available and no toilet
paper. Luckily, I always carry tissues in my bag.
The doors to enter the toilet you have to stand in the middle and hold both doors at the same time. Otherwise, you'll get trapped in between the doors. It could also benefit from a deep clean.
I will say again, the staff were nice and the best bit about visiting but the place needs some cleaning and repairs and the food is terrible