About This Pub
Ah, the New Crown Hotel – it's one of those pubs that really hits the mark for a laid-back evening out. From what I've gathered from the buzz around it, the staff are the real stars; they're genuinely warm and make you feel like you're catching up with old mates, whether it's Graeme sharing a chat about music or Lucy keeping everything running smoothly with a smile. The food menu is packed with classics that hit the spot, like those hearty Sunday lunches or a good old burger, and the ease of ordering online or via an app is a game-changer for a quick bite. Plus, with perks like 30% off mains and a lovely beer garden for sunnier days, it's easy to see why folks keep coming back. On the flip side, it's not perfect – there have been a few grumbles about things like overcooked meals, which can put a dampener on the experience, and it does get a bit hectic when it's packed, so you might notice some minor niggles. All in all, though, it's a cracking spot for pub goers looking for good value and a friendly atmosphere, as long as you go in with realistic expectations and maybe check for any ongoing offers to make the most of it.
Pros and Cons
Pros
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The staff are absolutely brilliant – friendly, attentive folks like Graeme and Lucy who make you feel right at home, chatting away and even sorting out little things like a better pool cue.
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Booking a table online is a breeze, especially last minute, and the ordering system is spot on, making everything quick and hassle-free.
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The food is generally spot on, with smashing Sunday lunches, a great selection of pub classics, burgers, and more – plus, there's often a cheeky offer like 30% off mains to sweeten the deal.
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It's got a lovely atmosphere, comfy tables, and a cracking pub garden perfect for enjoying a pint or a meal outdoors when the weather's nice.
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They show all the live sports action, which is brilliant if you're into that, and there are family-friendly events to keep everyone entertained.
Cons
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Food quality can sometimes let it down, like when a dish comes out overcooked – one person mentioned their chicken was too tough, which is a bit disappointing.
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It can get busy at times, so you might have to wait a bit or deal with some leftover mess from previous groups, even if the service is generally quick.
Contact Information
Mowbray Rd, South Shields NE33 3NG
+441914557323
Pub
Open Now
Opening Hours
| Monday (Today) | 11:00 - 23:00 |
| Tuesday | 11:00 - 23:00 |
| Wednesday | 11:00 - 23:00 |
| Thursday | 11:00 - 23:00 |
| Friday | 11:00 - 23:30 |
| Saturday | 11:00 - 23:30 |
| Sunday | 11:00 - 23:00 |
Recent Reviews
Really easy to book a table online and last minute, tables comfy and atmosphere good. Good choice of drinks and food and play sports. The Sunday lunch was lovely, I opted for extra veg which was great and came quickly, kids choices good too. As it was fathers day also opted for a dessert as a treat. Service was great, thanks to our server lucie who was polite and friendly and kept checking that we had everything that we needed.
I'd just like to leave a thank-you message for Graeme the New Crown Supervisor. Enjoyed talking about records, music and general chit chat. A professional and genuinely friendly guy. Served well, took the time to provide me with a better quality pool cue and overall is a real asset to the new crown. Thanks for a great night. 😎👍
Booked Sunday dinner with our two teenagers,lovely relaxing time as place was quiet ,service was faultless, Sunday dinner was lovely,carrots were so good as done with brown sugar, I had to take one point off review due to the fact my wife's half chicken was too over done that it was just too hard to eat, staff swapped it for beef without hesitation ..All in pleasant meal out.
Lovely meal at New Crown Hotel. We were served by Lucy who was attentive and pleasant throughout. Busy when we arrived but found a table - previous customers cups were taken when our drinks arrived after ordering on the app. Meals were lovely, the hot dog pizza was amazing and like nothing I’ve ever seen on a menu anywhere else. Great value for money and we had a discount code ontop of this so we took advantage of the 30% off when you sign up which made it excellent value.
Friendly and helpful staff, especially Lucy who is always smiling creating a nice atmosphere. The food is superb and ease of ordering online which is helpful to me personally, overall no complaints.
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