The Ram Inn in Arnold

Came here with my daughter and husband 10th June. After a 45 min wait food came. I had the large pork chop on sizzle plate with veg and a bowl of skin on fries. This didn’t come sizzling told the lad he just send chef is busy today. Veg was wet as tho it was pre cooked hot plate wasn’t hot to crisp it up. Husband had the large chicken tikka. The sauce was red and very runny it looked like a few bits of chicken had just been dropped in. The portion size looked lost on the plate. Daughter’s meal was ok .no one came round to ask if meals were ok. There was a young lad and a girl with blonde hair in a pig tail They kept disappearing out side. I went to the bar to make a complaint but there was a large cue. Even after someone rang the bell no one was serving again we have been here a few times as always have had a lovely meal . But this time was horrible.

Unfortunately it’s not improved. We ordered our food and were not informed that there was a 45 minute wait on food. When my food arrived it was cold and massively over cooked. The onion rings had no onion in them and looked like they’d been left in the fryer. (See pictures below). I asked for a replated meal at the bar and was asked quite sharply “why”. The next meal out and the fryers and onion rings just looked like the same ones has been used. Over cooked again and stone cold. Through out the meal we were not given a check back, when the plates were cleared no one asked how the food was. You could clearly see there was a problem with mine. When we came to pay for the food I mentioned I had a voucher to which the barmaid wanted to take my phone to scan it. Totally unacceptable and stupid policy. Why should I have to hand my phone over for it to be scanned? Why can you just have scanners on the bar? What topped off this shocking visit is the fact I had to pay for a meal that wasn’t even half eaten. No goodbye, no offer of a receipt, refund or a chance to remove it off the bill.

Great place to eat with a great menu range. Fantastic food and friendly helpful staff.

1st time going here today. We went for lunch as one of our cars was having a m o t next door. The started was the nachos for 2 I wasn't inpressed looked good but the nachos tasted old not fresh at all unfortunately 😒 For the main I had a chicken & bacon salad I added extra hallomui it was fantastic tasted great I did add light mayonnaise the dressing was lovely I would have this again. My other half had fish and double chips 🍟 he enjoyed this with mushy peas and we had coke to drink .Unfortunately we dident have time for a dessert 🍨

A really nice pub with real fire, friendly staff and a great atmosphere. Very family friendly. Food is excellent value for money there are good offers on the menu and via the Sizzling Pubs app with free drinks offers. Food was tasty and good portion size. If parking in the car park you must enter your car reg on the tablets on the bar. Would definitely recommend and return.