240 Kingshill Ave, Hayes UB4 8BZ

About This Pub

Ah, The Brook House—it's one of those local gems that really hits the spot for a casual night out. I've got to say, the staff stand out as the real stars; they're chatty, efficient, and make you feel right at home, which is just what you want after a long day. The atmosphere is spot on too—warm, welcoming, and buzzing with live sports on the telly, whether it's footie, rugby, or the horses. Throw in some pool and darts for a bit of fun, and you've got a proper spot for unwinding with friends. Plus, their drink deals are unbeatable, and it's nice that they welcome kids and pets, making it versatile for all sorts. On the flip side, there was that one review about a staff member being a bit inappropriate, which is a shame and could put some off, so it's worth keeping in mind. And while the prices are fair, the decor does feel a bit stuck in the 70s, but hey, that old-school charm might grow on you. Overall, it's a solid choice for a pint and a laugh, as long as you go in with realistic expectations—definitely worth a visit if you're in the area.

Pros and Cons

Pros
  • The staff are absolutely brilliant—super friendly and quick with service, making every visit feel welcoming and personal.
  • It's got a great atmosphere that's warm and community-oriented, perfect for catching up with mates over a pint.
  • Loads of live sports on HD screens, plus fun extras like dart boards and pool tables to keep things lively.
  • Drinks are reasonably priced with some cracking offers, especially their summer range that's great value for money.
  • They're child and pet-friendly, so it's easy to pop in with the family or the dog for a relaxed drink.
Cons
  • There have been a couple of instances where staff behaviour wasn't up to scratch, like one report of someone messing with a customer's drink, which is a bit off-putting.
  • The decor feels a tad outdated, with a 1970s vibe that might not appeal if you're after something more modern.

Contact Information

240 Kingshill Ave, Hayes UB4 8BZ
Pub
Opens at 12:00

Opening Hours

Monday12:00 - 00:00
Tuesday (Today)12:00 - 00:00
Wednesday12:00 - 00:00
Thursday12:00 - 00:00
Friday12:00 - 02:00
Saturday11:00 - 02:00
Sunday11:00 - 22:30

Location

Recent Reviews

The Brook House is a brilliant pub with top-notch service! Big shoutout to Danni behind the bar—super friendly, fast, and always up for a chat. The atmosphere is great, and the prices are unbeatable. Always a pleasure coming here. Highly recommend for a great night out!
CL
C L
Very unhappy with the bar staff - Annabelle. Completely inappropriate with customers and feels the need to mess with my Guinness.
KR
Kim Rice
I've been here on a few occasions. Although the decor is rather 1970s, I can not fault the speediness of service nor the range of drinks on offer. Staff have been friendly and professional.
SB
S B
Nice pub, with very friendly staff. Very warm atmosphere. Iv been here a couple of times and I would definitely recommend this pub. 10/10
RM
Rationalistic Mention (The Google Reviewer)
The new refurbishment to the outside space at the brook house is looking really good just delivered concrete @mixamate for @fairlawn construction
I“
Ian “Reggie” Webster

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