As an extremely regular visitor to this hotel, I cannot speak highly enough of the staff. They are all very attentive and friendly, and my most regular contact on reception, Leanne, could not be more welcoming, friendly and efficient.
My room is always clean and comfortable, with food in the attached restaurant of a good quality.
On occasion, the car park can be too busy, but you can usually find a space.
I would certainly recommend staying here.
Lavern and her staff are amazing, after a hard day at work, I get to come back to a big smile, great food and a large clean room. Thanks guys. I would highly recommend
Room was clean but tired, been a few times and worst room we've had, mould in bathroom, toilet hanging off wall, cracks and marks on walls, drain flies - not loads but will be when weather warms up. Definitely not a power shower and roll together uncomfortable mattress. Aircon didn't work either. Hopefully they'll re-do the rooms soon as staff are always friendly and it's in a good location with Tesco and town centre across the road.
We have just returned back to Manchester after a 1-night stay in West Bromwich for family funeral.
Firstly, Leanne on reception was so warm and welcoming, we really appreciated her being so accommodating to us.
The rooms were very clean, modern and cozy beds!
We had a lovely breakfast too in the morning.
Was pleasantly surprised with my stay here after being disappointed by so many other Premier Inns in the last 5 years.
It's a fairly new hotel, so the room was quite modern in terms of mod cons. It was clean, the bed was comfortable enough for a great sleep, and the shower had decent pressure.
The location is great, right by the main high street and shopping centres. There's a big Tesco within a minute or two's walk, and a petrol station right next door to the hotel.
Initial impressions had been worrying as a curtain rail fell off when I went to look out of the window, and the front panel fell off the fitting where I inserted my room key to keep the lights on. These were both easily clipped back on though.
The lady on the front desk was very helpful and friendly when I checked in. I'm quite happy I had a good experience, as I live fairly nearby and was just staying here to relax away from the family for a night, so I'm likely to return again.
I have to add, I didn't eat at the adjoined restaurant this time, but I have been there many times before, and it's gradually gone downhill. I also didn't use the car park as I was dropped off and picked up nearby.