Portmill Ln, Hitchin SG5 1DJ

About This Pub

Ah, let me tell you about the Premier Inn in Hitchin – it's one of those places that feels like a reliable old mate, you know? Tucked away in the charming town centre, it's brilliantly placed for nipping into local spots or catching a quick train up to London, and the rooms are generally clean and cosy with those oh-so-comfortable beds that leave you feeling refreshed. The staff really shine through too; they're always chipping in with a smile and making sure you have a good meal or whatever you need, which adds a nice touch to the whole experience. On the flip side, though, it's not without its flaws – some rooms can get a tad stuffy or damp, and that WiFi is a right pain, crawling along even when you've paid for the better version, which might frustrate you if you're trying to catch up online. Then there are the little annoyances like sticky floors or a noisy fan that could keep you up, making it feel a bit more basic than you'd hope. All in all, it's a decent pick for a straightforward overnight or a business trip, but if you're after something a bit more polished, you might want to weigh up your options first.

Pros and Cons

Pros
  • The location is spot on, right in the heart of Hitchin town centre, making it a breeze to explore the area or hop on a train to London.
  • The beds are super comfy and the rooms are kept spotlessly clean, which always makes for a great night's kip.
  • Staff are genuinely friendly and welcoming, going out of their way to make you feel at home, like that lovely meal prepared by one of the team.
  • They've got decent food options available, perfect for a quick bite after a day out, and it's all part of the experience.
Cons
  • Some rooms can feel a bit stuffy or damp, especially after a shower, which might not be ideal if you're after fresh air.
  • The WiFi is painfully slow, even with the upgraded version, so it's not the best for streaming or working on the go.
  • There are occasional niggles like sticky floors or noisy fans that can disrupt your sleep and leave you tossing and turning.
  • It's all a bit basic in places – not their flashiest spot, so if you're expecting something fancy, you might be disappointed.

Contact Information

Portmill Ln, Hitchin SG5 1DJ
+443333219379
Restaurant
Hours not available

Opening Hours

Opening hours not available

Location

Recent Reviews

I stayed here Saturday until Sunday and had the best experience, the best sleep and the best food , I will definitely recommend staying here for business or leisure. The beds are so comfortable and presented beautifully , we enjoyed a lovely meal made by abi who made us feel really welcome then had the nicest breakfast in the morning!
K
Keelan
Standard Premier Inn fare although it's not one of their shinier venues. The internet (even the upgraded 'ultimate' wifi) was painfully slow even by Premier Inn's lamentable standards but everything else was fine really. Friendly staff, spotlessly clean room. Good location for the town centre.
CB
Chris Bennett
The location is great, however that's where the positives end. Rooms are very stuffy and damp especially after a shower with windows that can't be opened. Bathroom floors were sticky upon arrival and we were told they were just cleaned however they remained sticky the whole week. We did complain about the moisture build up on the windowsill and mouldy curtain but was told "that's just what happens this time of year". All in all, I don't recommend it even with the limited options around.
ME
Michelle Elaine
We have stayed at this Premier 4 times now. Because they have family rooms that nicely accommodate a family of 4 we always prefer this brand. Further, the staff and crew at this Premier are always fabulous and super helpful each time we've stayed. Can't fault them for a single thing. We will be back again for sure!
MC
Mel Crabtree
It's okay shall we say. No toilet paper in the room and noisy fan which never stopped so didn't sleep great. The location is good as it's central but everything else is basic. Lenny Henry needs to stop promoting this poor quality service.
T
Tara

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