About This Pub
Ah, Lock & Quay – it's one of those hidden gems down by the water in Hayes that I've heard great things about from folks who've popped in. The food is a real standout; think flavourful dishes that are nicely presented and come in generous portions, whether you're after a classic meal or a traditional Sunday roast. The views over the waterfront are just brilliant, making it an ideal spot to kick back and enjoy a relaxed meal with mates or family. Service-wise, the team there seems top-notch, always helpful and quick to make sure everything's just right. On the flip side, a couple of people mentioned the drinks falling a bit flat – like that odd Pimms without the fruit, which sounds like a bit of a letdown. All in all, it's a solid choice if you're in Greater London and fancy a bite, but maybe keep expectations in check for the beverages and factor in the cost. I'd say it's worth giving it a go for the good vibes and grub, as long as you're up for that balanced experience.
Pros and Cons
Pros
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The food is absolutely delicious and well-presented, with generous portions that really hit the spot – from classic meals to hearty Sunday roasts.
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The staff are incredibly friendly and attentive, making you feel right at home from the moment you walk in.
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It's got stunning waterfront views that create a relaxing and inviting atmosphere, perfect for unwinding with a meal.
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The place feels clean and welcoming, with a family-friendly vibe and options for takeaway or events if you're planning something special.
Cons
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Some drinks don't quite live up to the hype, like the Pimms served without fruit, which left a few folks disappointed.
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It can be a bit on the pricey side, so you might want to budget accordingly before heading out.
Contact Information
W Quay Dr, Hayes UB4 9TB
+442088419040
Modern European
Open Now
Opening Hours
| Monday (Today) | 10:00 - 23:00 |
| Tuesday | 10:00 - 23:00 |
| Wednesday | 10:00 - 23:00 |
| Thursday | 10:00 - 23:00 |
| Friday | 10:00 - 23:00 |
| Saturday | 10:00 - 00:00 |
| Sunday | 10:00 - 22:30 |
Recent Reviews
The food was tasty but the drinks left a lot to be desired. For the first time in my life I drank pimms without fruit, only with orange. this is some kind of misunderstanding. 🤷🤷🤷
PŚ
Przez Świat W Japonkach
Great pub near a marina bay. We ordered salt and pepper squid and Caesar salad with chicken. Both great. Service was prompt and friendly.
I rarely leave reviews, but I have been really impressed with Lock & Quay!
This is my local restaurant and I have only discovered this gem recently. We went for a lovely walk around the Marina and visited this restaurant for a meal and a drink.
The staff are very helpful and friendly, I have felt taken care of by the waiters :)
We had steak which was one of the best steaks I've had in London, along with the stilton sauce which tastes HEAVENLY and goes really well with the steak. I would really recommend the surf and turf sirloin steak! My partner had the the blackgate ribeye which was lovely too. 🥩
To top up the lovely meal, the restaurant offers freshly made cupcakes which are THE BEST tasting cupcakes I've ever had - better than Lola's Cupcakes which I adore. I could not resist taking a second cupcake home 🏠 😋
The restaurant is located in the marina, in a very quiet area which is ideal. I would recommend this restaurant for a family day out, or a date, or really any occasion! 🌟
Photos don't describe the delicious food (it was taken in the evening). Cupcake photo is from home as I ate the first one too quickly 😆
The food here was beyond what I was expecting very tasty and flavourful food and very nicely presented on the plate too.
The atmosphere here is very warm and inviting. The service provided here is excellent. Place is very clean to a high standard. I would definitely recommend comming here. (Not one negative thing I could pull on this place)
Perfect for dining alone or with friends/family
I give this place a 10/10.
RM
Rationalistic Mention (The Google Reviewer)
I recently visited Lock & Quay and it was a fantastic experience. The views are absolutely stunning, making it the perfect spot to relax and enjoy a meal. The food was excellent, with generous portions that are sure to satisfy. On top of that, the staff were incredibly polite and attentive, adding to the overall great atmosphere. Whether you’re looking for a place to unwind with beautiful scenery or enjoy a hearty meal, this spot has it all. Highly recommend! I will definitely come back
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