Visited here for breakfast whilst staying in the premier inn but to be honest it was a big let down. Unfortunately there were no blueberry muffins both days, and no pancakes on the first day despite these being listed as being available on the menu. I don't think it was a case of they had some out but had ran out by the time we had breakfast (which was 9am, which is not late considering breakfast is available until 10.30am) I don't think there had been any available the entire time because there were no empty trays for them. Even if there had been some out earlier and they had all gone, then more should have been replenished. I don't think this is very good for the price you are paying to have 2 items just not on the buffet and nothing up to say why or offer apologies. The cooked breakfast was barely hot. The first day it was buffet style and the second day cooked to order. Both of these days everything on it was luke warm except for the sausages which were fairly hot. This effected enjoyment and was disappointing. I have stayed in other Premier Inns where I have had both buffet style and cooked to order breakfasts and they have not been as poor as this.
very bright and pleasant atmosphere, the staff knows what to do, we didn't have to wait long for lunch, and everything was delicious, even the water.
Stopped at the premier inn next door so decided to eat here rather than walk up town plus menu looked OK here too. Tbf we got seated straight away and as for first impressions, it looks good with an open kitchen, chef shouting orders out and restaurant full. I decided to order drinks at the bar from a lady that was so nervous and shakey I had to grab my pint incase she spilled it, the soft drinks btw are free refills.
On to the food. we had starters which were the chicken wings and breaded mushrooms. Half way through the 4 wings you get, I had to stop as one was froze still in the middle, immediately i sent them back, they did offer to change but i said no as its put me off. My wife said mushrooms wasn't too bad though but luke warm.
Mains came and I had the mixed grill and wife had fish and chips. The chips we cold on both meals and so were the eggs on the mixed grill. Oh and if you like grey skin on the mini fish, they serve it here. It looked a small mini fish even though the picture and cost say different, not sure i could eat it tbh. considering all the noise from a nice looking kitchen the food was quite poor.
The staff also look like they haven't been doing the job for long either as no one had the plates taken away, they never ask how food is or even smile.
The next morning we went for breakfast as we had paid for this on booking, and oh dear even this was poor. Coffee machine broken and limited choice on continental and It says unlimited breakfast on the cooked so you can ask for what you want, so I asked for 3 bacon, 3 sausage, 2 eggs, beans, mushrooms and a hash brown. They got this wrong as It came with 2 bacon, 2 sausage, 2 eggs, raw mushrooms and the rest. Omg how can you get my order wrong and not cook mushrooms? I Won't ever go back here again and wouldnt advise anyone to try it either. It's been a long time since I've been to a place this bad.
We had a table at just gone 5pm on a Friday night, the whole evening was worse than faulty towers, we had to ask twice if anybody was serving as we appeared to be just left at the table, when we finally got served we got our food before we even got a drink! They didn't see a problem in this. I ordered the bbq ribs, I've had them before and they had been nice, now these were spicy, I don't do spicy! Pointed out to them, that you could see chillies on them, manager came and said lots of people have complained and that they are now coming in marinaded in chilli, before they add the bbq. Admittedly they offered to cook me something new, but my group would have been finished before I got my meal, I took it home in a doggy bag for my partner! He loved it though agreed that it would be too spicy for me! When we finally got the bill, it was wrong! The cocktails were on the menu as 2 for £12 yet they charged full price, when we complained they took the bill away and only took 72p off, I had to explain to them again that this was still not right! Food and drink was overall very nice, but don't expect to be served quickly or very efficiently.
Fantastic place, Please ask Lynne to do your peach Melba Mocktail (in the picture) was lovely I ended up ordering 3.
The food is good, however I wouldn't order the nachos didn't have any flavour to it and I didn't really like the cheesecake but that's just personal preference because I have a sweet tooth.
The service is slow unfortunately, however the staff were fantastic always willing to help you in terms of food allergies, more ketchup for the kids or drinks or if you need to order more food etc always have a smile on their face. Thank you to Lynne for telling me and the kids about the fireworks otherwise we would have missed it.
If you have kids the kids meals are nice and great price.
Overall I will be coming back again.