Chain Bridge in Boston

Staff are always lovely! Very accommodating with any questions or requests of change of tables or alterations in meals etc. Especially Lily and Emma who we have seen much more regularly. Always a friendly atmosphere and the staff make it a local favourite pub to visit.

I had taken my two children age 6 and 9. For tea they loved it they rated their burger 100/10. The staff was lovely, polite, accommodating,and all round amazing

Absolutely disgraceful, none of the staff wearing uniform couldn’t determine who was actually management and who I needed to speak to about the problems during my visit. Wearing Nike jumpers, trainers and leggings is not professional, as it seems it is run by children, not a single person looked over 21 I assume to keep your wage budget down. Ordered a veggie pizza with extra chicken that arrived and looked like it had been hacked at with a chainsaw and not a pizza cutter, why are you serving your pizzas pre cut and not with the pizza cutter so the customer can decide how their pizza is sliced, like the restaurant has done for the past 7 years? Sent the pizza back it came back the 2nd time with no chicken and half the size…still pre cut. My partners bread bun on the burger was not remotely toasted but stale and was served with precisely 15 very anaemic chips, for a £13.59 burger and no dip pot of burger sauce is criminal, even better my 2 years olds waffles completely soaked in I assume dirty oil seen as they were practically dark brown. Just to top it off it took 3 members off staff to finally get a refund for my chicken that I didn’t receive, fair enough I was refunded for the whole pizza which was appreciated but a single “sorry” with no offer of a receipt to show my refund or even a heads up that it’ll be back with me in a few days, luckily I knew this already maybe an offer of dessert to the table or a drink might’ve improved my mood and would’ve stayed for dessert but wanted to immediately leave after the absolute shambles of a meal that was served. Haven’t been in over 2 years and was persuaded to try it again but never ever again! You may think I am being picky or know a bit about wage budget…yes I do, I was a staff member here for nearly 5 years, 1 and half of those a member of management leaving in 2022 so yes compared to what it was like previously I am incredibly disappointed. Pictures below show the 1st pizza then the 2nd 15 anaemic chips and fake tan waffles.

It was a lovely night! We had a steak ,sweet fries,fried 🍄‍🟫 and it was all delicious.. just wanted to appreciate “Emma “ for her kindness and hospitality.. she sorted our order and even give us a complimentary dessert because the food that we ordered was not available.. she is very lovely ! 👍👍👍

Came for a datenight with my partner, I had a steak with the sweet potato fries upgrade, my partner had the ultimate chicken burger. Both were absolutely amazing. Food came out faster than expected too. Staff were really friendly, and the dessert was also really nice. We sat on table 28, which was a booth seat, it felt really cozy and was all round a really nice experience. Looking forwards to returning