Nice beer garden, although on the main road sadly, but shaded on a warm day so very pleasant. Staff all very cheerful and polite. You get table service in or outside, but if outside you need to go in an order food and drinks. Didn't wait long for our food, my friend and I enjoyed ours, our other friend said hers was a little overdone, she should have returned it immediately but didn't. The staff, when informed, apologised and discounted her food from the bill. Would definitely go back, it's a popular pub 👍 😊
I would like to set the tone prior to anyone reading this lengthy review, I am not inclined to leave bad reviews as I prefer to support businesses rather than criticise particularly given that pubs are struggling at the moment. That said having thought it through I wanted to make others aware. I have been to this pub several times when visiting family and always had a nice experience, if you are visiting for a drink it’s good, however if you arrange a private function BEWARE! We arrived for my sisters 40th birthday celebration, we had a dedicated space which was great, I went to the bar to order a drink which was listed as by the glass on the wine list, I asked my husband to order a small glass as my brother in law was paying and I didn’t want to take advantage, I left and joined the group, a few moments later my husband arrived with a different wine and I asked what happened, he was told by the bar lady that that wine only available by the bottle so he said we will leave it she will have something else. Literally 10/15 minutes later a large bottle of Whispering Angel arrives at the table I’m sat at, to put this into perspective no one else in the group drinks this wine, as the chap (who I assume was a senior member of staff) placed the magnum down I asked who ordered this and he said a lady wanted it, I replied that lady would be me and I have this glass of red wine instead so please take it back, I won’t drink a magnum of Rose by myself and I most definitely did not order it, he said no the man ordered it to which I asked my husband who was stood behind me and he said absolutely not! I asked the member of staff to take it back as it was not open, he proceeded to pretend he had t heard me to which I put my hand over the bucket and said, we didn’t order this please take it back, he refused and said you need to speak to the guy who is paying. I spoke to my brother in law (knowing this was a £80 bottle of wine) he informed me that said bar guy had approached him and said “your sister in law wants this bottle of wine, just to let you know” my brother in law being a generous guy said ok no problem, which was not the case at all and I told him, he said let them know and they will take it back. The staff simply refused, I tried, my husband tried and my brother in law said it’s ok just leave it as it’s causing a scene. To put it into perspective this bottle was pretty much 8% of the total bill, I’m genuinely still annoyed that the staff acted so sneakily and therefore wanted to write this review. I must stress we had a nice night, more to do with the company than the bar staff, senior management you may need to have a chat with your team as you have spoilt what used to be a lovely pub experience for us a a family. Very disappointed, I’ve just downloaded the photo so everyone can see that it is available by the glass, the staff clearly did a sneaky to upsell.
Met friends for dinner and had a lovely evening. Food was great, as usual (we all enjoyed our mains and desserts). Fairly busy for midweek - so a nice atmosphere. Lovely service by Tom and John. Thank you.