Good people, in light of local businesses closing, I'm compelled to write this review ( it's with a full stomach and very much full heart ).
Upon entering there's a very warm welcome, menu choice is excellent, can't fault service.
Must say , while Coalville has its restaurants, which are excellent, I now have to be a regular with M and M.
The chef must have my comment, being young but, what a head on his shoulders, he certainly knows his way around food.
Micheal/ Chief, thank you and let's do it again soon.
Table for 2, 4 next time
Walked in to find no staff to greet me, waited for about 5 minutes before someone appeared from the back. Was unable to be seated even when the restaurant was over half empty. No tables were reserved. Looks like if you don't book your not wanted. 1 star is very generous as I didn't even have the chance to sit down
Poor quality cuts of steak, poorly cooked, served to our table last night. The young lady who served us was brilliant and dealt with our complaint in very professional manner. Being told however, I still needed to pay the full price for the 3 full meals and sides, we had refused, and returned to the kitchen because the steaks (its a steakhouse) were tasteless, chewy and inedible, was absolutely shocking. After a lot of back and forth, a very angry gentleman came to our table, presented a card reader in front of us, told us to pay for our drinks and then to 'get out'. He also told us after we had paid, we weren't welcome back.
Lovely place , friendly staff. Steak cooked as asked. Just a couple of personal tweaks would make it 110%, a bit of salad / garnish would be nice and a bit bigger jug of sauce with a bit more flavour would be great ,I had blue cheese and my partner had diane both were lacking in flavour, but easily could be changed by chief.
Thank you for a lovely evening and a lovely steak
Yes, it is a small establishment, but that meant we got personalised service and some really good food. The portions are not small and the flavour is there. Small menu but that meant it was easier to choose from. Will certainly take my mom back there for dinner.