Strangford Arms Hotel, 92 Church St, Newtownards BT23 4AL

About This Pub

Ah, LeWinters at the Strangford Arms Hotel – it's one of those places that really knows how to put on a good show most of the time. From what I've gathered from the reviews, the food is a real highlight; folks are raving about the tender beef, well-cooked steaks, and tasty starters that make for a proper satisfying meal. The service often shines too, with staff going above and beyond to make you feel at home, whether it's for a quick lunch or a festive gathering – that 25th anniversary discount sounded like a absolute treat! It's got a solid 4.4 rating overall, which speaks volumes about the good vibes. But let's be straight, it's not all roses; there've been tales of dodgy service, like spills and long waits that could sour an otherwise nice evening, and some prices might make you think twice if you're on a tighter budget. All in all, it's worth a visit if you're in Newtownards, just keep in mind it has its ups and downs like any spot, and you'll likely have a cracking time if you pick the right day.

Pros and Cons

Pros
  • The food is absolutely spot on – think tender beef, perfectly cooked steaks, and delicious starters that leave you wanting more.
  • Service is generally top-notch, with friendly staff who go the extra mile, like sorting out special offers and making sure everyone feels welcome, especially for events or parties.
  • They've got some great deals, like that 25% off celebration for their 25th anniversary, which makes it feel like real value for money.
  • Plenty of options for different tastes, including gluten-free choices, and it's a lovely spot for a casual lunch or a get-together.
Cons
  • There have been a few hiccups with customer service, like one instance where a drink was spilled and it led to a bit of a nightmare start to the meal.
  • Waiting times can drag on, with orders taking longer than expected, which might put a dampener on your visit.
  • Some items feel a tad pricey, so it might not be the most budget-friendly option if you're watching the pennies.

Contact Information

Strangford Arms Hotel, 92 Church St, Newtownards BT23 4AL
+442891814141
Bar
Open Now

Opening Hours

Monday (Today)12:00 - 19:15
Tuesday12:00 - 19:15
Wednesday12:00 - 19:15
Thursday12:00 - 19:15
Friday12:00 - 19:15
Saturday10:10 - 15:25
Sunday10:10 - 15:25

Location

Recent Reviews

Called Friday for dinner as usual food and service was great, and what was even better 25% off the bill. Wow we were delighted LeWinters is open 25 years do 25% off everything as a thank you what an offer. Will definitely be calling again soon!!!!!
L(
Lillybeth (Lillybeth)
The worst customer service I’ve ever experienced. I would give zero stars if I could. Firstly, the waiter spilled a drink on my autistic brother, it was replaced and he was apologetic but a nightmare start. Our order was then taken but after sitting waiting around 25 minutes we called on a waiter to ask what was happening. The waiter then informed us that the order had "disappeared", we couldn’t believe it and were in shock. I will give this waiter credit, he was very apologetic and actually managed to take our order correctly, he was attentive and checked in on us to make sure all was good. We were told after by the manager that the order had “disappeared into the ether". Ridiculous and unprofessional. If they were busy we would understand but it was pretty empty I thought for a Saturday night. We got our food soon after and it was decent enough but not as nice as when I had previously ordered from home, the beef on them occasions was melt in your mouth stuff and it was perfect. Also felt I got more value for money back then as there was mash included with the silverside but wasn’t on this night. Previously it was £17 for a roast and now it’s £21 so you’re paying more for less. In all honesty though the initial woeful service took so much away from it and ruined my meal. A discount was rightly given but it has put me off coming back. Edit 22-01-25 Here comes the owner with the arrogance and lies in reply, bit late on it like our order that night. If it wasn't for my sister shouting on a waiter asking where our order was we'd probably still be sitting there. I don't know what 10 minutes is in your world but in reality it was 25 minutes or maybe more without even a starter and no waiter noticed or mentioned anything we had to shout on one to ask what was happening. The discount was given because our experience was terrible and your staff knew it so of course we'd accept it. No mention of my autistic brother getting soaked either? I think that was included in the discount also but you wouldn't want to mention that. We were set for ordering desserts but the service was that bad we made the choice not to give you any more money and it'll be staying that way. Cheers.
J
Jordi1872
Enjoyed a light lunch of two starters each today with my father. He had been to this Hotel many years ago so wanted to see it again. Service was very friendly and despite running out of chicken wings, we chose something else which was equally as good. I had the Salt and Pepper Chicken and Brie Fritters, both of which were good sized portions, and both hot and tasty. My dad had the Prawn Cocktail and the Pate, he enjoyed both, although I thought the toast the pate came with was a bit overdone. We also had wine and coffee, again the drinks and service was good. The restaurant is a little dark, but you get used to it, however this might not bother some. Parking is available to the rear of the hotel and is free.
NC
Neil Cairns
Very nicely cooked steak! A little on the expensive side for some meals which could be reduced in price but all in all lovely. GF options for myself which was nice and it was cooked to my preferred rare.
PP
Perry Palmer
We had the best little Christmas party at Le Winters! We were made to feel so welcome and the food was delicious!! Every course was beautifully presented and the beef stood out as it was so tender. The manager went above and beyond to ensure our every wish was catered for - an absolute gem!
CT
Clare Thomas

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