Neptune House, Slake Terrace, Hartlepool TS24 0YB

About This Pub

You know, I have to say, Portals Hartlepool really stands out as a lovely spot for a bite and a bevvy with friends. It's got this fantastic terrace with breathtaking views of the marina that just make you want to linger over a meal and soak it all in. The food is genuinely brilliant – they use fresh, seasonal ingredients, and from what I've heard and seen in the reviews, dishes like the mussels and seafood risotto are absolute winners, full of flavour and done just right. The team there are so welcoming and efficient, always making sure you're looked after, whether you're popping in for lunch or celebrating something special. It's got that great vibe where you can relax and enjoy yourself without any fuss. On the downside, it's a shame it's closed on Mondays, which might throw a spanner in the works for some plans, and it does get pretty packed at times, so booking ahead is a smart move. Prices are moderate, which feels fair for the quality, but it might not be the cheapest option for a regular pint and pie. All in all, it's a solid choice for anyone wanting a memorable evening out – I'd definitely recommend giving it a go if you're in the area.

Pros and Cons

Pros
  • The views from the terrace overlooking Hartlepool Marina are absolutely stunning, making it a perfect spot for a relaxed meal or drink with mates.
  • The food is top-notch, with fresh, seasonal ingredients and a great variety of menus, including vegan options and specials that really hit the spot – think incredible mussels and perfectly cooked steak.
  • Staff are friendly, polite, and professional, always going the extra mile to make sure everything runs smoothly, whether you're in for a quick bite or a special occasion.
  • The atmosphere is welcoming and lively, with a real sense of warmth that makes you feel right at home, especially when you're dining in style with those beautiful surroundings.
Cons
  • It's closed on Mondays, which can be a bit of a nuisance if you're planning a mid-week get-together and have to reschedule.
  • The place can get quite busy, particularly on weekends, so you might need to book ahead or risk waiting for a table, which isn't ideal for a spontaneous night out.
  • With moderate pricing, it might feel a tad steep for everyday visits, though it's worth it for the quality – just something to keep in mind if you're watching the pennies.

Contact Information

Neptune House, Slake Terrace, Hartlepool TS24 0YB
+441429266120
Bar
Closed today

Opening Hours

Monday (Today)Closed
Tuesday12:00 - 14:00
Wednesday12:00 - 14:00
Thursday12:00 - 14:00
Friday12:00 - 14:00
Saturday12:00 - 14:00
Sunday12:00 - 15:00

Location

Recent Reviews

Birthday party group for my daughter. Staff did everything very well, thank you all for making the evening run really well. Personally started with the ‘specials’ menu with mussels, best I’ve had in all corners of the world! Mains was seafood risotto, same fabulous mussels with second or third time heated risotto rice, no bite, just mush! Please don’t cut corners, a nice place with good staff and makings of being really, really good.
DB
David Burrow
I was in the area for one night & wanted a nice meal, close to where I was staying. This is the first restaurant you come to when walking from the Marina. Although the restaurant was pretty full, they accommodated our party of 3 without a reservation, which was great for a Saturday night. The food was delicious and the portions very generous. Excellent value for money - I highly recommend this place and will definitely go again if I find myself back in the area.
EG
Emma Gilmartin
Absolutely amazing. Had the set menu which had plenty of fantastic options. Chicken liver pate was incredible, slow cooked beef cooked to perfection. Can’t wait to come back and try the rest of the menu.
TH
TJ Hewitt
Booked early for the early dinner deal. Set menu but a good selection. We ate chicken pate & mussels as an entree followed by roast pork loin + crackling & beef casserole. The mussels were outstanding. Pate was delicious, robust traditional style. Beef casserole & roast pork flavoursome. Crackling small but crunchy. Lovely drinks menu to enhance our meal. Would have returned but not enough time with other places to explore.
RN
Roslyn Nugan
I have got to say this was the best stake I've ever had! It was done to perfection and the sauce it came with was amazing. My friend ordered the mussels and I have never liked mussels my whole life but she offered me to try one and to my amazement I actually liked it! I really liked it. I will be ordering the mussels next time I visit here. It is a bit expensive but with the offers they have on buying one meal and a starter for £13.95 it worked out well. You could also switch having a dessert instead of a starter which I did and got the strawberry cheese cake.
K
Kimberley

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