About This Pub
Ah, The Clifton – it's one of those places that really grows on you, tucked away on Ocean Road with its mix of Victorian quirk and modern comforts. I have to say, the food stands out as a highlight; whether it's the gluten-free choices or that caramel apple Betty everyone's raving about, it's clear they've put thought into making meals enjoyable and inclusive. The overall vibe is so inviting, with friendly faces greeting you and a cosy setting that's perfect for a relaxed lunch or even a stay if you're exploring the coast. It's got that family-run warmth that makes you feel looked after, and with such glowing reviews, it's no wonder it's a favourite around here. But let's keep it real – there have been a few slip-ups, like staff not always being as welcoming or those menu notes that feel a bit stern about prices, and the coffee didn't quite live up to the hype in one instance. Still, on balance, it's a solid choice for a bite or a break, and I'd reckon most folks would have a lovely time popping in for a visit.
Pros and Cons
Pros
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The food is absolutely spot on, with a great selection of gluten-free options and delicious cakes that make it a real treat for anyone with dietary needs.
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It's got such a warm and welcoming atmosphere, especially in the coffeeshop, where the staff are generally friendly and make you feel right at home.
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The value for money is brilliant – it's budget-friendly yet feels like a proper coastal retreat with cosy surroundings and characterful Victorian vibes.
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With high ratings and awards under its belt, it's clear this place knows how to deliver a memorable experience, whether you're stopping for a meal or staying over.
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The location is ideal, just a stone's throw from the coastline and town centre, making it perfect for a relaxed day out or a quick bite.
Cons
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Some interactions with the staff can feel a bit off, like not being as welcoming as you'd hope, which might put a dampener on your visit.
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The menu has notes about charges that come across as a tad aggressive, which could make you think twice before ordering certain items.
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The coffee didn't quite hit the mark in one go, leaving a bit of a sour note amidst all the positives.
Contact Information
101 Ocean Rd, South Shields NE33 2JL
+441914551965
Hotel
Hours not available
Opening Hours
Opening hours not available
Recent Reviews
Love popping here when I can good choice of gluten free items to eat. And cake to eat in or take away. I can def recommend the caramel apple Betty. 😋
Tucked just off Ocean Road at the side of the bed and breakfast, The Clifton is a wonderfully welcoming little oasis. We were greeted by very pleasant staff and seated immediately without a booking.
We ordered our drinks and were served very quickly with delicious food. Everything was cooked perfectly.
The place is very beautifully decorated and has a great atmosphere.
I’d recommend it and will definitely be back.
HR
Helen Rutherford-Gregory
Had Birthday lunch here with my wife as a surprise for my 66th birthday. Great menu.
Had the cream tea. Absolutely lovely.Nice cosy surroundings and service with a smile.
I was traveling for work and needed to book a last-minute hotel—I’m so glad I chose The Clifton Hotel! For a budget-friendly price, I was treated like royalty. The hotel is modern, impeccably clean, and has a welcoming atmosphere that makes you feel right at home.
Although I only had the chance to meet Callum during my stay, he truly went above and beyond. From checking me in and helping with my luggage to recommending the best restaurants in the area and even cooking my breakfast—he really was a jack-of-all-trades! His hospitality and attention to detail made my stay all the more enjoyable.
Honestly, I can’t fault this place. If you’re looking for comfort, great service, and a friendly environment, give The Clifton Hotel a try—I would gladly return!
The surroundings were nice however we didn't feel welcomed by staff. The menu also had lots of notes , which felt quite aggressive, about why there was a charge for hot water and why prices were high saying don't order if you don't want to pay those prices. The coffee didn't taste great either
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